travel nurse

This week I present 26 little ideas to help you respond to complaints and difficult customers with much more ease….the ABC’s of Customer Recovery.A ct as if every lost customer’s sales come out of your paycheck.Believe the best of customers. Don’t make the mistake of assuming most customers are out to simply get something for nothing. The truth is, less than 1% of customers contact companies with ulterior motives in mind.C ommunicate with diplomacy and tact when you final answer is “no” and when explaining company policy.D on’t tell a customer she is wrong. Telling a customer they are wrong never makes them want to agree with you. It only pushes them more forcefully into their original position.E mpathize with unhappy customers and allow this empathy to season your responses.F ind a way to say “yes” to customers. Instead of saying “no” or telling the customer what you can’t do, think critically about what you actually can do.G ive a token item such a coupon as a concrete form of apology.H ave a sense of urgency. Demonstrate with your words and speed of response that getting to the bottom of the problem is just as important to you as it is to your customer.I nvolve customers in the problem resolution process. Sometimes it’s very helpful to simply ask, “How do you see us resolving this?”Jot down the customer’s name and details of the problem they are describing so you don’t have to ask the customer to repeat information.K eep customers apprised of your timetable and progress toward resolving their problems.L isten with the intent to truly understand your customer, not with the intent to interrupt, reply, or correct.M onitor your customer service calls to ensure your tone is friendly, helpful and willing.N egotiate resolutions that balance both the interests of your company and your customer.Open the door with unhappy customers with open-ended questions. Make your questions demonstrate a sincere interest in better understanding the customer’s problem or experience.P ut yourself in the customer’s shoes. How would you feel if the exact same problem happened to you?Q uickly apologize. Apologize both when the company is at fault and even when the customer is responsible for the error. An apology goes a long way in creating calm, diffusing anger and regaining goodwill.R ecognize that the issue is not the issue. The way the issue is handled becomes the real issue.S ay “no” diplomatically and without causing resentment. The best way to do this is to start out by telling the customer what you can do.T hank customers for their feedback.U p-Service your customers by suggesting products or services that enhance the value of their current purchase.View the customer as the reason for your work—not as an interruption to your work.W OW customers.Ex amine the root cause of problems and work to eliminating problems at the root.Y ou are the company to each customer. Never underestimate your power to influence the customer’s future buying decisions.Zero in on the customer’s needs and wants.

If you have been given the chance and have passed the qualifications of one full year, a career in travel nursing might be in the works for you. This career path may add a whole new exciting chapter in your life and in the life of your husband or wife or your partner in life. This will also give you the chance to go to a different place and get paid for doing your profession as a nurse. The best thing about it is that more often than not your board and lodging will be paid for and you will be provided with travel insurance. Now how do you define travel nursing?

There are countries around the world that are starting to feel the shortage of nurses. This includes some first world countries. According to a United States government study, by the year twenty-twenty, the nursing field in the nation may come up short of about one-million nurses because the rise in the demand for this career is far lower than the number of people choosing to pursue a career in nursing.

The interesting thing about this scenario is that the financial aspect is not the biggest reason for this. The main reason why nurses jump onto the bandwagon is that they are not satisfied the working environment and policies found here. Another first world country that is experiencing this major problem is Australia. But the Australians have different reasons for this shortage. These reasons are the absence of care for children and superiors that are not very appreciative.

Your options
The good thing about this new career is that the person applying as a travelling nurse is in total control where he or she wishes to work and he or she can dictate the length of his or her tenure. If your choice is to work within a big city, then it is best for you to ask for a placement in any of the big city hospitals like the \ones in New York City or Los Angeles. But if you are well experienced in working in a rural setting then it might be best for you to look for a placement in a similar setting nut in a different area. At first, the lengths of contracts given to travelling nurses are on a short term basis. In the United States of America it usually lasts from one to three months. This allows you the chance to move to another place quickly as soon as your contract expires or if not, you have the option to go back to your original area of work. Another option is that you could entertain the thought of asking for an extension of your contract.

Travel nursing also allows the nurse concerned the option to bring along his or her partner or spouse to where he or she will work. There are some establishments in other countries that offer board and lodging available for couples. But if you want to set out as a travelling nurse alone, you will be offered the option to board and lodge with other fellow travelling nurses which should give you a great chance to make new friends. This will also give you the chance to learn from the other travelling nurses the places that are not suitable to go to and practice nursing.

If you are tired and burned out of working in the same hospital day in and day out, becoming a travelling nurse might be the solution to this.

Online job hunting
The notion and misconception that the only things nurses do is to follow what the doctor needs them to do and wear that crisp white uniform is absolutely a misconstrued idea. In today’s medical field, the duties and responsibilities of those practicing in the nursing field have grown differently. And because of this, nurses have achieved a different identity other than just merely taking down doctor’s orders. There are a lot of nurses achieved leadership status in the medical field are will not be satisfied by mediocre work. The travelling nurse is another important addition to the growing fields in the nursing profession. This offers more chances for nurses to grow in another field of nursing.

One of the biggest advantages that a nurse can have is the training he or she can get regarding management fundamentals and experience in surgery. There are a lot of schools, colleges and government agencies that offer degree courses in nursing. If you are one of those who want to pursue a career in nursing, you will find a lot of job opportunities that may help you advance in your career as a nurse.

An Attractive Job
Here are some reasons that make the job of a travelling nurse so attractive. A vacancy for a travelling nurse is considered to be an attractive job vacancy. This speaks well especially for women because they are the dominant gender in this field of medicine. One of the reasons why this is a very attractive job for nurses is because it offers the nurses the freedom to travel to different locales. Being a travelling nurse does not limit you from working in the United States of America. Being a travelling nurse will give all the ones applying for a job the chance to work abroad.

Another reason why the travelling nurse has become an attractive job is because of the chance to earn a really good salary package that should always include travel insurance, occupational bonuses, board and lodging and other monetary incentives.

As far as these job vacancies in the United States of America is concerned, one can find these nursing job vacancies by simply browsing through the internet. With a little help by researching through the internet, one can visit websites that offer job vacancies that include opening for travelling nurses. These listings are actually updated regularly. The one thing you can do is to simply choose the right description for you.

There are some online companies that can help you get the necessary travel papers like visas and passports and most specially your working permits.